SHIPPING & RETURNS

Shipping Policy

We offer worldwide shipping through Printful’s network of fulfillment centers. Shipping times depend on your location and the shipping method chosen at checkout.

• Domestic (U.S.) shipping typically takes 3-7 business days.

• International shipping may take anywhere from 7-21 business days depending on the destination.

Please ensure that your shipping address is correct at the time of order. Big D Decisions is not responsible for delays or issues related to incorrect addresses.

Note: We are not responsible for any customs duties or taxes imposed by your country on international shipments.

Returns & Exchanges

We want you to love your Big D Decisions purchase, but if you’re not completely satisfied, we’ve got you covered! Here’s how our return and exchange policy works:

• Printed Apparel: All items are custom-printed to order, which means we cannot accept returns or exchanges for sizing or design errors. Please check your order carefully before completing your purchase.

• Damaged or Defective Items:

• If your item arrives damaged or there is an issue with the print (e.g., fading, misalignment), please contact us within 7 days of receiving your order. We’ll ask for a few photos to help us assess the issue and get a replacement sent out to you.

• Incorrect Items: If you receive the wrong size, color, or design, please let us know right away. We’ll work with Printful to ensure you get the correct product sent to you.

• How to Get a Replacement:

• Reach out to us at Admin@bigddecisions.com with a photo of the issue and your order number.

• We’ll verify the issue with Printful and handle the replacement process for you.

• Once your replacement is confirmed, we’ll send you updated tracking info so you can track its arrival.